Privacy Policy for Link 10DLC Messaging
Effective Date: May 14, 2025
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1. Information We Collect
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When you opt-in to receive SMS communications from Link, we may collect the following types of information:
- Your mobile phone number
- Your name (if provided)
- Communication preferences
- Message content and history
- Service-related details (e.g., appointment times, vehicle info, service history)
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2. How We Use Your Information
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We use the information collected to:
- Send you service reminders, appointment confirmations, and promotional messages
- Respond to your inquiries or service requests
- Provide personalized customer support
- Improve our services and communication methods
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3. Message Frequency and Costs
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- You may receive recurring SMS messages from us related to appointments, reminders, and promotional offers.
- Message and data rates may apply, depending on your mobile plan.
- Message frequency varies.
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4. Opt-In and Opt-Out
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- By providing your mobile number and consenting, you opt-in to receive SMS messages from Link.
- To stop receiving messages, reply STOP at any time. You may also reply HELP for customer service.
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5. Information Sharing
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We do not sell or rent your personal information. We may share your information with:
- Trusted service providers assisting with message delivery or customer service
- Legal authorities when required by law
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6. Data Security
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We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
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7. Children’s Privacy
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Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.
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8. Changes to This Policy
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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
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9. Contact Us
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If you have any questions about this Privacy Policy or your interactions with our 10DLC messaging services, contact us at:
Link
312 21ST ST W
Charleston WV 25387
304-915-3060