Privacy Policy for Link 10DLC Messaging
Effective Date: May 14, 2025
1. Information We Collect
When you opt-in to receive SMS communications from Link, we may collect the following types of information:
- Your mobile phone number
- Your name (if provided)
- Communication preferences
- Message content and history
- Service-related details (e.g., appointment times, vehicle info, service history)
2. How We Use Your Information
We use the information collected to:
- Send you service reminders, appointment confirmations, and promotional messages
- Respond to your inquiries or service requests
- Provide personalized customer support
- Improve our services and communication methods
3. Message Frequency and Costs
- You may receive recurring SMS messages from us related to appointments, reminders, and promotional offers.
- Message and data rates may apply, depending on your mobile plan.
- Message frequency varies.
4. Opt-In and Opt-Out
- By providing your mobile number and consenting, you opt-in to receive SMS messages from Link.
- To stop receiving messages, reply STOP at any time. You may also reply HELP for customer service.
5. Information Sharing
We do not sell or rent your personal information. We may share your information with:
- Trusted service providers assisting with message delivery or customer service
- Legal authorities when required by law
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your interactions with our 10DLC messaging services, contact us at:
Link
312 21ST ST W
Charleston WV 25387
304-915-3060